Microsoft has begun issuing refunds for Redfall’s “Bite Back Edition,” a premium version of the failed vampire shooter from Arkane Austin that was supposed to deliver additional content via its “Hero Pass,” including two future heroes, but will no longer do so due to the closure of the first-party Xbox studio, which occurred last month, according to player reports online. Bethesda Softworks, the publisher that Arkane Austin operated under, has set up a website where players can claim their refunds, although some customers have reported that Microsoft has been rolling out refunds for some owners automatically.
Relevant support articles:
Arkane wrote in May:
- “Today it was announced that Arkane Austin will close and development will not continue on Redfall.”
- “To everyone that has supported the work from our Austin studio over the years, thank you. Thank you for spending time in our worlds and making them your own.”
- “Arkane Lyon will continue their focus on immersive experiences where they are hard at work on their upcoming proiect.”
- “Redfall players who purchased the Hero Pass as part of the premium Bite Back Edition or the premium Bite Back upgrade Will be eligible to receive the value of the upgrade.”
- “While there will be no further updates, Redfall’s servers will remain online for players to enioy.”
A look at what was the Bite Back edition:
Game description:
Redfall blends single- and multiplayer options seamlessly, allowing the player to venture into the darkness alone or to squad-up for up to four player co-op. Teammates can try different hero loadouts and combine their strengths to find creative solutions to the vampire apocalypse. You will collect an arsenal of specialized weaponry and customize your character with unique upgrades and abilities to suit your playstyle for guns blazing, stealth combat, and everything in-between.