MSI Launches Extended Warranty for 13th and 14th Gen Intel Core Desktop Processors

MSI has announced that it will be offering a two-year extended warranty for 13th and 14th Gen Intel Core desktop processors, one that matches Intel’s own extended warranty, as outlined in a support article regarding the warranty policy for Intel boxed and tray CPUs that was last updated by the company on August 6. The warranty covers 24 processors that have been affected by Raptor Lake’s apparent instability issues, including the flagship Core i9-13900KS and Core i9-14900KS, both of which launched at $699.

Some relevant links that MSI shared:

• Warranty Policy for Intel Boxed and Tray Processors
• Additional Warranty Updates on Intel Core 13th/14th Gen Desktop Processors

MSI writes:

• “In response to Intel’s recent statement regarding reports of instability in certain 13th and 14th generation desktop processors, MSI has taken swift action and collaborated closely with Intel to mitigate the impact on our customers.”
• “Upholding our commitment to high-quality product design, MSI has promptly released a BIOS update to address these concerns and alleviate consumer worries.”
• “In addition, we are extending the warranty for affected desktop processors by two years, ensuring that our customers can continue to use MSI products with confidence.”

CPUs that should be covered, per Intel’s chart:

MSI added:

Customer satisfaction has always been MSI’s top priority. We remain dedicated to enhancing service quality and product design to provide our customers with the best possible experience. If you have any questions, please contact your local customer service center. Stay tuned for further updates.

Source

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