NVIDIA Shield Devices Continue to Get Support a Decade After Release from Passionate Engineers Who Helped Create Them

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Image: NVIDIA

Most folks are lucky if they get a handful of years of support with mobile-based OSes, but that’s not the case when it comes to NVIDIA’s SHIELD TV family. There was a time when NVIDIA had its own interest in making a gaming console, but sometimes things don’t always go according to plan, and you can be all the better for it. The NVIDIA SHIELD TV launched in 2015 with its Android OS and TEGRA X1 Arm processor, which was born out of a $357 million buyout of PortalPlayer in 2007 and would go on to power the first Nintendo Switch, and before its launch, had started as an experiment in creating a new gaming device.

Anyone with a bit of knowledge regarding gaming console history knows that it can be a risky venture fraught with many challenges, and the industry’s past is littered with failed or short-lived product launches, but thankfully, that was not to be the fate of the NVIDIA SHIELD TV. Ironically, while in testing, its engineers had tinkered with designing it for themselves for a different purpose, and one day, NVIDIA co-founder and CEO Jensen Huang saw their experiments and thought well enough of them to support a different direction for the device. NVIDIA Senior VP of hardware engineering, Andrew Bell, has shared some heartfelt details with Ars Technica regarding the history of the SHIELD family of devices, along with some hints of things to come.

“Selfishly, a little bit, we built Shield for ourselves, We actually wanted a really good TV streamer that was high-quality and high-performance, and not necessarily in the Apple ecosystem. We built some prototypes, and we got so excited about it. [CEO Jensen Huang] was like, ‘Why don’t we bring it out and sell it to people?”

– Andrew Bell, NVIDIA Senior VP of hardware engineering

This led to the first SHIELD TV being launched in 2015, and while there was some focus on gaming, which included a controller and other features, it didn’t take long for the company to see there was more interest from consumers who wanted a premium streaming device. Streaming services were still in their infancy back then, but that ecosystem was growing, and an assortment of cheap dongles and boxes left many looking for a better experience. By 2017, and then again in 2019 with a refresh, NVIDIA launched the SHIELD TV Pro, which featured numerous hardware upgrades but still largely stayed true to the original’s user experience by focusing on streaming, which now began to explode with many new services and platforms.

The first model arrived at a staggering $200 price in 2015, and while its price has dropped, the Pro version still goes for that, but NVIDIA says that even in 2025, sales remain consistent. NVIDIA’s engineers have consistently kept them updated with security patches and features over the last decade, a feat very rare for mobile-based OSes, but some began to worry when updates seemingly came to a halt in 2023. It turns out they simply needed time to work on some complex steps to fix 4K DRM support. Bell said the team worked for roughly 18 months to fix, during which other companies dropped support for their products to then launch newer versions, but his team stayed the course to keep their creation alive.

When it comes to what is possibly an inevitable successor, Bell states the team is always experimenting in the lab to discover new concepts and ideas. If it really makes them excited, they’re all in for giving it a try. One such feature is supporting the VP9 Profile 2 hardware decoding, which would allow users to play files with Dolby Vision or YouTube videos with HDR, and also the ability to play formats like AV1 and HDR 10+. There was also some joking about moving or resizing the Netflix button to lessen its accidental pressing, given the remote’s current layout. All that aside, one of the standout points with the NVIDIA SHIELD TV platform is its ongoing support, to which Bell clarifies, folks shouldn’t worry about that ending anytime soon.

“We were all frustrated as buyers of phones and tablets that you buy a device, you get one or two updates, and that’s it! Early on when we were building Shield TV, we decided we were going to make it for a long time. Jensen and I had a discussion, and it was, ‘How long do we want to support this thing?’ And Jensen said, ‘For as long as we shall live.’”

– Andrew Bell, NVIDIA Senior VP of hardware engineering

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Peter Brosdahl
As a child of the 70’s I was part of the many who became enthralled by the video arcade invasion of the 1980’s. Saving money from various odd jobs I purchased my first computer from a friend of my dad, a used Atari 400, around 1982. Eventually it would end up being a lifelong passion of upgrading and modifying equipment that, of course, led into a career in IT support.

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