Google CEO Sundar Pichai has warned that YouTube will never be perfect. That isn’t surprising based on the sheer amount of content hosted on the video platform.
Pichai believes that “enforcement will get better” as the company grows its moderation team and introduces more sophisticated tools, but the manpower will never be enough.
“We’ve gotten much better at using a combination of machines and humans,” Pichai said. “So it’s one of those things, let’s say we’re getting it right 99% of the time, you’ll still be able to find examples. Our goal is to take that to a very, very small percentage well below 1%.”
“Any large scale systems, it’s tough,” Pichai said. “Think about credit card systems, there’s some fraud in that. … Anything when you run at that scale, you have to think about percentages.”