Mindfactory isn’t just one of Germany’s biggest hardware retailers; it’s also one of the most interesting ones, being that it publishes actual sales and RMA data alongside some of its products, such as graphics cards. r/AMD’s Oottzz has taken the liberty of compiling some of those numbers into a spreadsheet, which should be interesting to those of you who have wondered whether AMD or NVIDIA GPUs are subjected to more returns.
The data seems to suggest that AMD’s graphics cards are, at least for Mindfactory, RMA’ed a bit more often. More specifically, a lot of folks seem to be returning PowerColor’s products – the Red Devil Radeon RX 5700 XT, for instance, tops the list with 323 returns out of 5390 sold. Obviously, that high sales number is something worth considering, but it’s still a high return percentage (6 percent) relative to other models. (The highest percentage of returns actually belongs to another Red Devil GPU, the 5700, which saw 220 sold but 29 returned – 13 percent RMA’ed.)
As for NVIDIA, the flagship GeForce RTX 2080 Ti appears to be the most problematic. MSI’s GeForce RTX 2080 Ti GAMING X TRIO had the highest return rate, with 206 returned out of 4110 sold (5 percent RMA’ed). The NVIDIA GPU with the highest RMA percentage is KFA2’s GeForce RTX 2070 OC at 13 percent (68 out of 520 sold).
According to the tallies at the bottom of the spreadsheet, AMD has a higher overall return percentage at 3 percent (1452 returned out of 44100 sold) than NVIDIA, which trails closely behind at 2 percent (1607 returned out of 76280 sold). Now, this is just data from one retailer, so we shouldn’t really use it to generalize whether red or green team has worse QA, but the numbers are amusing to look at. It’s also important to realize that Mindfactory no longer sells ASUS products – a huge player that could have changed the numbers quite a bit.