PC gamers have been having a pretty good time with Cyberpunk 2077, but unfortunately, the same can’t be said for console players. Following an avalanche of complaints stemming from crashes and poor frame rates to graphical anomalies such as pop-in and low-resolution textures, CD PROJEKT RED has admitted that the PlayStation 4 and Xbox One ports could have used far more development time.
“[…] we would like to start by apologizing to you for not showing the game on base last-gen consoles before it premiered and, in consequence, not allowing you to make a more informed decision about your purchase,” a letter from co-founder Marcin Iwiński, President Adam Kiciński, and other high-ranking executives reads. “We should have paid more attention to making it play better on PlayStation 4 and Xbox One.”
The letter goes on to confirm that the PS4 and Xbox One versions of Cyberpunk 2077 will be receiving large patches in January and February, which should address a majority of the current bugs and improve the overall experience of the sci-fi RPG on last-gen consoles.
“After the holidays, we’ll continue working — we’ll release two large patches starting with Patch #1 in January,” CD PROJEKT RED noted. “This will be followed by Patch #2 in February. Together these should fix the most prominent problems gamers are facing on last-gen consoles.”
That said, Cyberpunk 2077 console players who feel as if they’ve been tricked into buying an unfinished product or refuse to wait months for the game to be fully patched can go ahead and seek refunds through the traditional channels. CD PROJEKT RED has also opened its support staff to owners who are having trouble getting their money back.
“For copies purchased digitally, please use the refund system of PSN or Xbox respectively,” the developer advised. “For boxed versions, please first try to get a refund at the store where you bought the game. Should this not be possible, please contact us at helpmerefundrdcdprojektred.com and we will do our best to help you. Starting from today, you can contact us for a week up until December 21st, 2020.”
Those of you who aren’t aware of how embarrassing Cyberpunk 2077 can get on the PS4 and Xbox One can check out some of the tweets below (thanks, Polygon). Users are calling the console versions “shockingly disappointing” and downright “unplayable.”
This is Cyberpunk 2077 on PS4 currently. Shockingly disappointing. pic.twitter.com/J5nXB0gEYO— Andrew (@ajb1310) December 10, 2020
Don’t worry everyone we’ll just crunch the staff for another year to iron these out. pic.twitter.com/brj1v0ibtj— Steven (@MrDelabee) December 10, 2020
This is Cyberpunk 2077 – PS4 version 1.00. Resolution is literally below 720p and the game takes 20 seconds to load in textures. Inexcusable. Unfathomable. Unplayable. pic.twitter.com/gdApyfmgAi— GIRL RIFLE (@girlrifle) December 10, 2020