U.S. owners of LG’s new G1 OLED TVs can rest assured that their premium “evo” television panels will receive service for years to come. As noted in an updated warranty card, LG has extended the limited panel warranty of its 55-, 65-, and 75-inch G1 TVs to five years, the first of which covers not only parts but labor. Unfortunately, LG’s verbiage is cryptic and doesn’t confirm whether its warranty covers one of the biggest purported problems with OLED technology—image burn-in. While Engadget did manage to receive a statement from LG, the company seems to be avoiding being too specific. LG’s next-generation OLED evo panels reportedly offer 20 percent higher brightness levels than its standard OLED panels.
“LG’s five-year limited warranty program is in line with the company’s consistent communication regarding the low risk of image retention on LG OLED TVs, when used in normal viewing conditions,” a spokesperson for the company told Engadget. “As with any self-emitting display, OLED TVs may experience temporary image retention under certain conditions, but permanent image retention, or burn-in, is rare under normal viewing conditions. Image retention is not a product defect.”