Indie Developer Quits Game Development Due to Steam’s Two-Hour Refund Policy

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Image: Steam

Steam offers a very nice refund policy that allows unsatisfied gamers to get their money back for any reason, so long as the playtime of a title hasn’t exceeded two hours and the refund is initiated within two weeks of purchase. This is an excellent, pro-consumer policy, as it’s hard to determine just how well a particular game might run and whether it has any horrible bugs, especially at launch.

“You can request a refund for nearly any purchase on Steam—for any reason,” Valve says. “Maybe your PC doesn’t meet the hardware requirements; maybe you bought a game by mistake; maybe you played the title for an hour and just didn’t like it.”

It doesn’t seem to be working out too well for some game developers, however.

Indie developer Emika Games took to Twitter today to tell its followers that it will no longer be making games and quitting development “for an indefinite time” due to Steam’s generous two-hour refund policy. This is because its latest game, Summer of ’58, takes less than two hours to finish. Apparently, everyone is getting a refund immediately upon its completion, which has led to the game making little money.

Summer of ’58 is a simulation title that, counter to its title, takes place during 2008 and centers on a character that goes to Russia to explore an abandoned camp called “Yunost” that is inhabited by restless souls. The game is currently on sale for $6.92 for those who would like to support Emika Games.

The pioneer camp “Yunost” is a common place where parents left their children for the summer from year to year. Until one day in 1958, a nightmare happened that turned out to be much scarier than stories around the campfire. Residents and counselors were killed at this place. One of the children was accused, as souvenirs of the deceased were found in the things, but he was not found. The camp was closed and no one opened its doors anymore.

Source: Emika Games

Tsing Mui
News poster at The FPS Review.

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