Blizzard’s highly anticipated remaster of Diablo II launched this week, but things did not go swimmingly, as early players encountered a variety of nasty issues that included offline characters disappearing and/or total loss of progress. Luckily, Blizzard appears to have identified the issue and has released a new patch (9.24) that should address some of the game’s outstanding problems. It also includes fixes for more traditional but equally annoying issues such as crashes.
General
- Fixed saves for offline characters that shared the same names as their online characters
- Fixed an issue preventing players from creating a game in their region after they joined a game in a different region
- Fixed an issue that caused the in-game cinematics to stagger or stall
Stability and Performance
- Fixed a bug that could cause players to crash upon launching the game who were using controllers (for PC)
- Fixed a bug that could cause players to crash upon launching the game because of an audio issue
A pre-patch message from community manager Hooley that clarifies the contents of the update and what the developers are doing to improve the game:
Some players have reported offline characters disappearing or losing progress, and we believe we have identified the issue. To prevent this from impacting your experience, we made a post 6.7k detailing how to avoid losing offline character progress. We intend to release a permanent fix for this today for PC and for consoles shortly thereafter.
Furthermore, our team is working to resolve the issue of character lockouts. Many of these characters are already in the process of being unlocked. We anticipate this process will take a few hours to complete.
For players unable to create or join game lobbies, we’ve been evaluating activities that have prevented them from being able to play in those sessions. We’re actively working to find a solution to these issues.
Additionally, our team has been monitoring players’ uptime across the globe. We’ve been reviewing crash reports across all platforms as we work to make Diablo II: Resurrected as stable as possible.
On top of this, we’re exploring the AVX issue, preventing players from launching the game. As we progress, we’ll provide an update if we receive a development on this front.
Lastly, we’ve been observing various gameplay issues and feedback, and will provide a more comprehensive update on those items after we tackle the above items.
Diablo II: Resurrected is available now on PC (via Battle.net), Xbox One, Xbox Series X|S, PS4 and PS5, and Nintendo Switch. The game is also available as part of a “Prime Evil Collection” that includes Diablo III and other content.
Source: Blizzard