Amazon has released an official statement to address ongoing reports of New World’s alleged capability of bricking select NVIDIA GeForce RTX graphics cards. According to the statement received by French outlet HardwareLuxx, there’s nothing wrong with the game—Amazon states that it conducted an investigation and found nothing that could lead to destroyed GPUs. Amazon suggests that this is purely a hardware issue, and that players who ended up with dead graphics cards should contact their manufacturers for assistance.
A machine translation of the statement received by HardwareLuxx:
In the last few days we have received few reports from gamers who have had problems with their GeForce RTX cards. After a detailed investigation, we could not find any unusual behavior on the part of New World that could be the cause of these problems. EVGA has already confirmed errors in the manufacture of some GeForce RTX cards. New World is safe to play. We recommend that players who have experienced a hardware failure contact the manufacturer.
EVGA told PCWorld in September that a rare soldering issue was to blame for GeForce RTX 3090 cards failing while playing Amazon’s New World. An X-ray analysis revealed “poor workmanship” on soldering around the card’s MOSFET circuits that powered the impacted cards.