Denuvo has issued a statement to PC Gamer confirming reports of PC gamers being unable to play Marvel’s Guardians of the Galaxy, Mortal Kombat 11, and many other high-profile titles that utilized its controversial DRM this Sunday (November 7). According to the Austrian company, these games could not be launched due to domain issues, which isn’t surprising based on the error messages (e.g., server not reachable) that frustrated gamers were receiving over the weekend. Denuvo has promised that it is working on improvements to ensure that this doesn’t happen again.
From PC Gamer:
“A Denuvo domain was unreachable yesterday afternoon CET. The problem was fixed after we got notified from our automatic system control,” a spokesperson said. “After the fix, there was no whatsoever restriction or limitation for the gamer. Denuvo is working to implement further improvements to avoid such downtime in the future.”
Social media suggests that this could have all been avoided if Denuvo had remembered to do something as simple as renew a domain name to prevent it from expiring. Other games that were affected reportedly include Football Manager 2022, Shadow of the Tomb Raider, Yakuza: Like a Dragon, and Persona 4 Golden.
@PlanetZooGame @shadowofwargame your DRM provider has let their domain name lapse, and it's killed your game startup… along with multiple other games I imagine. pic.twitter.com/rQk58K4AuJ
— Alex Buckland (@alexbuckland96) November 7, 2021
Source: PC Gamer