Are you experiencing less than stellar cooling performance with your MAG CORELIQUID 240R and/or 360R liquid coolers? You are certainly not the only one, as MSI has initiated a recall program for these models after discovering that some of them may produce sediment, causing blockages that result in abnormal heat dissipation and high CPU temperatures even at idle. Users can determine whether they’re eligible for a swap by entering their product’s serial number in the link below.
MSI MAG CORELIQUID 240R / 360R Product Announcement (MSI)
- Recently, we have received feedback from some of our users that they have experienced a drop in heat dissipation efficiency when using the MAG CORELIQUID 240R / MAG CORELIQUID 360R liquid coolers.
- Our preliminary investigation has identified that a small portion of the liquid coolers produce sediment that can cause a blockage. This, however, will not cause any damage to your system since the processors are equipped with a protection mechanism against overheating.
- Users can identify whether they have an affected products by looking up the product serial number here. We will provide a comprehensive product replacement (MAG CORELIQUID 240R V2 / 360R V2) service to all affected products that have abnormal heat dissipation ( Example: CPU temperature is higher than 60°C while idle and the cooler is properly seated with thermal paste applied between the CPU and cooler ).