Radeon RX 7900 XTX users who are claiming that their graphics cards are getting hotter than they’re supposed to may not be overreacting, according to AMD, which has delivered a new statement to tech publications that suggest there is a genuine issue with its latest flagship GPUs built on the RDNA 3 architecture, launched on December 13, 2022, for $999.
“We are working to determine the root cause of the unexpected performance limitation of the AMD Radeon RX 7900 XTX graphics cards,” the new statement from AMD reads. “Based on our observations so far, we believe the issue is related to the thermal solution used in the AMD reference design and with a limited number of cards sold. We are working to resolve this issue for the affected cards. Customers experiencing this unexpected limitation should contact AMD Support.”
German hardware site hardwareluxx, which has been following the situation and received the statement, has opined that “several thousand cards” could be affected, referencing recent reports from IgorsLab and ComputerBase that suggest more than one batch of MBA cards may be problematic.
“We are aware that in a few isolated cases, users are experiencing unexpected thermal throttling on AMD Radeon RX 7900 XTX graphics cards (AMD reference models),” AMD previously wrote, implying that the problem only affected a few units. “Users experiencing unexpected thermal throttling on an AMD Radeon RX 7900 XTX should contact AMD Support.”
That said, the AMD Radeon RX 7900 XTX appears to be selling well, with little or no stock to be found at major retailers that include Newegg and Amazon.
The SAPPHIRE Radeon RX 7900 XTX 24GB GDDR6 PCI Express 4.0 Video Card 21322-01-20G is in stock at the time of this posting at Newegg, which is offering it for $1,049.99 with 30-day hassle-free returns, alongside a $20-off promo code.