Photos of burnt 16-pin 12VHPWR cables continue to appear online despite NVIDIA’s suggestion that the problem is simply down to user error, with enthusiasts failing to plug in their hardware correctly. The latest alleged case comes courtesy of Humble-Brilliant-654, a redditor who took to the r/NVIDIA subreddit yesterday to share two photos that suggest even CableMod custom 12VHPWR cable owners may end up with a burnt product. CableMod has already demonstrated what appears to be excellent customer service, while many seem convinced that Humble-Brilliant-654 failed to connect the cable properly.
CableMod offers at least 10 12VHPWR PCIe cables, according to listings that can be found on the cable company’s global store. They include the Basics B-Series, Basics RT-Series, and Basics E-Series, all of which are applicable to select PSUs, including ASUS, Corsair, and Seasonic models. The company also offers 12VHPWR cable kits and extensions.
It is a one off, the cable wasn’t plugged in properly in this case. Still, we helped the user and offered our support. 🙂— CableMod (@CableMod) January 19, 2023