AMD Issues Second Statement on Ryzen 7000X3D Burnout Issues as ASRock Releases New BIOS Updates for AM5 Motherboards: “We Have Root Caused the Issue”

AMD has released a second statement in response to “escalating” reports of Ryzen 7000X3D Series processors potentially burning out and resulting in permanent damage to both the CPU and socket on AM5 motherboards. In the statement received by AnandTech, AMD confirmed that it had identified the root cause of the issue, and while the company didn’t provide too much in the way of technical details, it did explain that the new AGESA update, which is being rolled out by the usual manufacturers, includes a cap on SoC voltages and how the changes shouldn’t affect the ability of the CPUs to overclock memory using EXPO/XMP kits or boost performance using PBO technology. ASRock appears to be the latest manufacturer to release an updated BIOS in response to the situation, having shared a press release today that can confirm version 1.21 is now available for X670E Taichi, B650E PG Riptide WiFi, and other AM5 motherboards.

“We have root caused the issue and have already distributed a new AGESA that puts measures in place on certain power rails on AM5 motherboards to prevent the CPU from operating beyond its specification limits, including a cap on SOC voltage at 1.3V. None of these changes affect the ability of our Ryzen 7000 Series processors to overclock memory using EXPO or XMP kits or boost performance using PBO technology,” AMD’s statement reads.

“We expect all of our ODM partners to release new BIOS for their AM5 boards over the next few days. We recommend all users to check their motherboard manufacturers website and update their BIOS to ensure their system has the most up to date software for their processor.”

“Anyone whose CPU may have been impacted by this issue should contact AMD customer support. Our customer service team is aware of the situation and prioritizing these cases.”

From an AnandTech report:

One interesting point about AMD’s statement is that it eludes to whether or not the issue is just on its Ryzen 7000X3D processors or whether it affects all of its Ryzen 7000 processors entirely. Regardless of the Zen 4 chip that users may have, AMD is ambiguous in its language, and it seems to be that AMD is recommended that ALL users with a Ryzen 7000 series processor should update to the latest firmware.

From an ASRock press release:

The recent escalating AMD Ryzen 7000X3D Series CPU issue has come to our attention, ASRock treats this type of incident seriously and would like to offer the most updated BIOS across our entire range of AM5 motherboards.

ASRock has released new BIOS as well as A-Tuning utility for following AM5 chipset motherboards which limit CPU voltage on certain power rails. We encourage users to update to the new BIOS with the appropriate voltage settings urgently to ensure system stability and durability.

Apart from bringing rock-solid hardware products to PC users, ASRock is also keen on working with AMD and integrating the most up to date technologies into its products. If you’re unsure about the risk of using old BIOS version, please seek professional support from ASRock customer service.

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