Igor Wallossek has reached out to CableMod to get a better idea of how many GeForce RTX 4090 users are, as many have insisted, plugging their hardware in wrong. CableMod has apparently received only 31 reports of 12VHPWR adapters being damaged in total, although ASUS sits at the top of the list, with 18 damages, followed by GIGABYTE and MSI, both of which are listed with 5 reports. Wallossek seems to think that there could be something up with the connector on ASUS’ boards.
CableMod 12VHPWR Adapter Damage Reports
| Manufacturer | Installation direction 12VHPWR | Damages | Percent |
| Asus | 180° rotated | 18 | 0,02250 % |
| Gigabyte | normal | 5 | 0,00625 % |
| MSI | normal | 5 | 0,00625 % |
| Zotac | normal | 2 | 0,00250 % |
| PNY | normal | 1 | 0.00125 % |
| Total | – | 31 | 0.03875 % |
From an Igor’s Lab report:
I think that a number of about 80,000 adapters sold (as of last week) alone speaks for a real need for action with regard to the screwed-up plug-in solution, and at the same time it is large enough to conduct statistical surveys. This includes all damages that were reported directly by the customer to CableMod as well as the feedback from the board partners to CableMod (RMA). Not included are possible dealer services where neither the AIC nor CableMod were billed or communicated with. However, this number is probably negligible due to the high costs, which no dealer likes to bear himself.
We can see that 58% of the whole boards, i.e. far more than half, have a turned 12VHPWR connector and come from Asus. I have illustrated the difference with two board pictures of mine. Since CableMod also sells native, relatively flexible cables and no damage was recorded there, you have to ask yourself whether the protected story of the allegedly too stupid users is really still so generally tenable. The fact is, as I have proven several times, that any adapter solutions only cause problems when additional lateral forces act on the plugged-in connector (e.g. as a result of cable management).
Discussion (6 replies)
Join Discussion →Well, this somewhat aligns with the user posts on Cablemod's subreddit page that I saw over the weekend. A number of people said it seemed like there were more reports of ASUS cards but I also remember someone saying that ASUS cards tended to have a higher voltage as well. I cannot confirm any of this beyond that is what I read there.
At least those are "easily" fixable, it seems gigabyte cards 3000 and 4000 series are prone to cracking near the pci-e slot and are somehwat harder to fix and gigabyte does not seem to be wanting to RMA them cuz physical damage is user error.
I have the right angle adapter for my 4090 Strix card and the fitment is awful. I tried it and said nope, and went with my stock power cable from my PSU. I watched the power draw on my card through GPU-Z and seen little to no difference over my previous Gigabyte 4090 to my Strix card.
From what I've seen a lot of the reports seem to involve the TUFF line. I'm not sure if both use the same PCB or not but I know from the past when I used to buy Strix cards that they use a custom PCB. It was one of the reasons I used to buy them. Doing another story right now about another update from Cablemod.
Yeah, this is one of the stranger things happening and I don't really know what to say yet.
I'm glad I sold my Gigabyte 4090 card off a while ago then after reading the stories about these cards. I understand mistakes can be made, but to not stand behind your products when those mistakes arise is a total crappy move.