HELLDIVERS 2, the new third-person squad-based shooter from Arrowhead Game Studios and PlayStation PC that continues to rank highly on Steam charts, does not play well on AMD’s latest graphics cards, according to a new support article from Arrowhead that warns of “critical problems” for players using Radeon RX 7000 Series GPUs. Arrowhead says that HELLDIVERS 2 is “nearly unplayable” on this hardware, and that it doesn’t know what the problem is.
Arrowhead explains:
- The Problem: There are all sorts of significant problems players with these GPUs are experiencing, in total making the game nearly unplayable.
- Why It Happens: We aren’t sure at the moment. We had tested with these GPUs previously and hadn’t encountered this in-house, but clearly there is something deep that is wrong.
- Frequency: This is a constant issue for these users.
- What We’ve Done / Are Doing: This one needs some investigation, and our team is looking at it in collaboration with AMD. Please watch this space: we will update when we have more details on this matter.
For now, Arrowhead has recommended that AMD users play the game at its lowest settings:
We need to better understand the problem. Thank you already to players who have sent in more details of their specs so that we can attempt to reproduce. Some AMD-using players have conveyed that they can play the game on the lowest performance settings. We know this is far from ideal, but it may be worth manually ratcheting down the performance in-game and via your GPU settings to see if that helps. Again, we will update here when we have more.
Some AMD players have found success with the game, however:
- “Updated to the 24.2.1 drivers, zero issues now.. Graphic settings maxed.. Perfect..”
- “Played on rtx3080 – no crash, reinstalled windows 11, switched to RX7900XTX, installed AMD drivers 24.2.1., not a single crash ever.”
- “I have a 7800XT and reduced my crashing by moving preset quality to Medium and then turning off AA and Global Illumination.”
- “I turned off Global Illumination and I haven’t crashed on my 7900xtx since.”
- “One fix I’ve seen floating around that has anecdotally worked for 2 friends with 7000 series cards is to use DX 11 instead of DX12.
- “It’s not just AMD. Nvidia has this too…It’s always global illumination that causes it. Turn it off and no more crashes.”
Patch notes for the recent 1.000.11 update:
- FIXES
- Fixed multiple crashes triggered when joining other players’ ships.
- Fixed crash triggered when exiting ADS.
- Fixed crash triggered when players leave a session while bombardments are active.
- Fixed issue where online missions in Galactic War Map were unselectable.
- Fixed issue with GameGuard and Steam’s “verify integrity” step.
- Fixed issue with GameGuard and the Windows firewall.
- Fixed issue preventing access to Ship Management panel.
- Fixed issue causing players to get stuck in the defrosting or in the ship intro cinematic
- Fixed crash triggered when the process of buying Super Credits fails.
- Fixed crash triggered after consecutive quickplay attempts.
- Implemented a functionality that will kick players who remain idle for 15 minutes back to the title screen.
- KNOWN ISSUES
- No text is present for the Requisitions and Social Menu on the Player HUD
- Crash may occur when trying to Match Make on Galactic War Map
- PS5 players may encounter error code 10003001 on the login screen.
- Login rate limiting when many are logging in at the same time.
- Players can become disconnected during play.
- Rewards and other progress may be delayed or not attributed.
- Various UI issues may appear when the game interacts with servers.
- Pick-up of certain objects in-game may cause characters to freeze in place for an extended period of time.
- Other unknown behaviors may occur.
- Japanese VO is missing from intro cutscene and Ship TV.
- Armor values for light/medium/heavy armor do not currently function as intended.
A promise from Arrowhead:
We know that these are big, real issues, and if you get hit by them, it can be immensely frustrating. We are going to make this right. We want you in the galaxy as soon as possible, liberating planet after planet.