ASUS Offers Free Fix for Improperly Cooled ROG Strix Radeon RX 5700-Series Graphics Cards

Image: ASUS

ASUS has posted a PSA regarding its lineup of ROG Strix Radeon RX 5700 graphics cards. For a couple of months now, users have been complaining about how the GPU doesn’t cool right due to poorly sized screws, which prevent proper contact between the card and cooler.

ASUS is remedying that situation with a mounting-screw upgrade for ROG Strix Radeon RX 5700 owners. Starting in March, users can send their cards in and get them fixed for free.

“If you already have one of these cards and would like it modified to use the new mounting screws, please contact your nearest ASUS service center starting in March of 2020* and we’ll happily perform the upgrade for you,” the company posted.

Image: ASUS

Here are the cards that are eligible for the upgrade:

ROG Strix Radeon RX 5700 XT series

  • 90YV0D90-M0NA00 (Universal)
  • 90YV0D90-M0TA00 (Taiwan)
  • 90YV0D90-M0CA00 (China)
  • 90YV0D90-M0IA00 (India)
  • 90YV0D90-MTAA00 (North America)
  • 90YV0D90-M0AA00 (North America)
  • 90YV0D90-M0NB00 (Bulk pack)

ROG Strix Radeon RX 5700 series

  • 90YV0DD0-M0NA00 (Universal)
  • 90YV0DD0-M0TA00 (Taiwan)
  • 90YV0DD0-M0CA00 (China)
  • 90YV0DD0-M0IA00 (India)
  • 90YV0DD0-MTAA00 (North America)
  • 90YV0DD0-M0AA00 (North America)
  • 90YV0DD0-M0NB00 (Bulk pack)

ASUS warns that the work could be delayed beyond March due to the coronavirus outbreak. COVID-19, as the virus is now officially called, “may affect shipments of necessary components to local ASUS service centers.”

The company also noted that all ROG Strix Radeon RX 5700 cards shipped since January already feature the new screws. These have increased the “cooler mounting pressure to 50-60 PSI, resulting in improved heat transfer from the GPU to the heatsink.”

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