Those of you who are seeking a new monitor may want to scratch Samsung’s recently launched Odyssey G7 monitors off your list. While the displays have made a big splash thanks to their futuristic design, 240 Hz refresh rate, and 1000R curvature, an investigation spearheaded by Chimicles Schwartz Kriner & Donaldson-Smith LLP (via r/Monitors) suggests that they are defective. More specifically, users claim that Samsung’s Odyssey G7 monitors flicker when G-SYNC is enabled.
We’re not sure if anything has been filed in court yet (Samsung’s Odyssey G7 monitors aren’t listed on the firm’s “current cases” section), but here’s what it had to say regarding the investigation. Chimicles is also asking affected owners to chime in with their experiences.
“CSKD is investigating reports that Samsung G7 gaming monitors contain a defect that causes the screen image to flicker, particularly when using G-Sync mode,” the firm wrote. “If you purchased a Samsung G7 monitor and have experienced the flickering defect, and it is unresolved, please let us know by filling out the form below.”
Samsung launched its 27-inch and 32-inch Odyssey G7 monitors this summer. According to the Korean giant, this is the first gaming display to boast a panel with a curvature radius of 1,000 millimeters. It also promised smooth, tear-free gameplay thanks to NVIDIA G-SYNC, but recent allegations may have spoiled that marketing point.
“The 27- and 32-inch G7 delivers a rapid, 240Hz refresh rate, 1ms response time and deep 1000R curvature, giving games an edge,” a press release reads. “Gamers can also benefit from Wide Quad-High Definition (WQHD; 2,560×1,440 resolution), 16:9 aspect ratio, 600 cd/m2 peak brightness and Quantum dot technology for exceptionally accurate color presentation regardless of lighting.”