Those of you who own a NZXT H1 mini ITX case should be aware that it might suffer from a serious safety issue. The company alerted users about the potential defect on r/NZXT yesterday, noting that anyone who’d like more information can contact customer service (firstname.lastname@example.org).
“NZXT has identified a potential safety issue with H1 cases and we are working with the US Consumer Products Safety Commission along with the proper global authorities to notify our customers and provide them with a solution,” the company wrote.
“While we believe this issue only impacts a small percentage of cases, we are playing it safe and have paused sales of the H1 and are developing a simple-to-use repair kit that H1 owners can install themselves without having to ship their cases anywhere.”
NZXT didn’t elaborate on what the actual issue is, but according to a message from a rep that was published by Central Computers, one of the screws can cause a fire. (The page has since been removed, but a cached version can be found here.)
“We do need to halt sales due to the fact that a top screw has caused 1 case screw on the case to spark and possibly catch fire,” NZXT’s rep wrote. “We do have a fix for this, but we would need to halt sales for this product until we are able to get you guys the screw per units that you do have.”