NZXT CEO Johnny Hou has posted a statement on his company’s website regarding an ongoing safety issue with the H1 case, which features a PCIe Gen3 riser cable that can potentially short and create a fire due to its proximity to case screw mounts. NZXT attempted to address this by swapping out the metal screws with nylon ones, but this doesn’t prevent someone from using the former.
The nylon screws were not the complete solution for the H1 fire hazard; they didn’t address the root cause of the issue. We didn’t account for scenarios where someone could replace the nylon screws with metal ones unknowingly. Our execution did not live up to the quality that our community has come to expect from us.