GIGABYTE recently drew controversy after hardware enthusiasts tested its GP-P850GM and GP-P750GM power supplies and alleged that they were faulty to an extent in which they could explode under certain use cases. The manufacturer has now released a statement to counter those allegations, insisting that its products are safe to use.
GIGABYTE explained that the GP-P850GM and GP-P750GM feature the industry-standard Over Power Protection (OPP) feature for shutting down units when power loads become excessive, but that they were stressed beyond normal limits due to the type of extended testing involved. This may have reduced the lifespan of the power supplies and their components.
That said, GIGABYTE has opted to adjust the OPP trigger-point range of its GP-P850GM and GP-P750GM products so they may shut down at lower loads. These are the new ranges:
- GP-P850GM- Adjusted OPP trigger point range from 120% ~ 150% to 110% ~ 120%
- Before: 1020W ~ 1300W
- After: 950W ~ 1050W
- GP-P750GM- Adjusted OPP trigger point range from 120% ~ 150% to 110% ~ 120%
- Before: 900W ~ 1125W
- After: 825W ~ 925W
Owners of GP-P850GM and GP-P750GM power supplies that fall under a specific range of serial numbers may return them to GIGABYTE for an exchange. GIGABYTE doesn’t think that anybody should encounter problems with them unless they are stressed with long-time periods of extreme load testing that “would not be typical of any real world usage,” however.
Despite the fact that both before & after OPP adjustment versions are reliable for real world usage, we still offer owners of the GP-P850GM or GP-P750GM products included in the serial number range listed in Appendix 1 can apply for the *GP-P850GM and GP-P750GM return and exchange service.