Reports swirled earlier this week that Bandai Namco had allegedly suffered from a ransomware attack.
The publisher behind Elden Ring and Dark Souls has now confirmed those reports, sharing a statement today that includes details on when the attack took place and what measures the company has taken thus far to “prevent the damage.” Bandai Namco doesn’t seem to have the greatest idea of how bad the breach is and how much customer information might be out there, but it has promised that it is investigating and will share more details.
Bandai Namco’s full statement, as received and shared by Eurogamer:
On 3rd July, 2022, Bandai Namco Holdings Inc. confirmed that it experienced an unauthorised access by third party to the internal systems of several Group companies in Asian regions (excluding Japan).
After we confirmed the unauthorised access, we have taken measures such as blocking access to the servers to prevent the damage from spreading. In addition, there is a possibility that customer information related to the Toys and Hobby Business in Asian regions (excluding Japan) was included in the servers and PCs, and we are currently identifying the status about existence of leakage, scope of the damage, and investigating the cause.
We will continue to investigate the cause of this incident and will disclose the investigation results as appropriate. We will also work with external organizations to strengthen security throughout the Group and take measures to prevent recurrence.
We offer our sincerest apologies to everyone involved for any complications or concerns caused by this incident.
The ransomware group behind the attack on Bandai Namco is BlackCat, according to a tweet shared by vx-underground. The group, which monitors malware source code, included a screencap of Bandai Namco on the ALPHV ransomware blog, which is where BlackCat shares its targets, as explained in an earlier report by Kotaku.
ALPHV ransomware group (alternatively referred to as BlackCat ransomware group) claims to have ransomed Bandai Namco.— vx-underground (@vxunderground) July 11, 2022
Bandai Namco is an international video game publisher. Bandai Namco video game franchises include Ace Combat, Dark Souls, Dragon Ball*, Soulcaliber, and more. pic.twitter.com/hxZ6N2kSxl
Bandai Namco is best known as the publisher behind the Elden Ring, Souls, and Ace Combat franchises. It also oversees some of the world’s most popular fighting game franchises, including Tekken and Soulcalibur.
The publisher recently launched the Klonoa Phantasy Reverie Series, a new collection of remastered Klonoa games, including Klonoa: Door to Phantomile and Klonoa 2: Lunatea’s Veil. PC gamers can find it on Steam.