ASUS Confirms ROG Ally SD Card Reader May Malfunction from High Temps, Fan Speed Update on the Way

Image: ASUS

ASUS has announced that it will be releasing a new update for the ROG Ally that should prevent the device’s SD card reader from malfunctioning “under certain thermal stress issues.” Whitson Gordon, who shared the news on Discord, explained that the update will change the fan speeds of the device, and while no ETA was given, affected users have been advised to contact ASUS’ customer service for RMA and repair. A video analysis from the CPPC TEK channel would suggest that the problem stems from the SD card reader being too close to the power delivery VRMs.

Good evening everyone. HQ has released a new statement regarding their work on the Ally’s SD card reader:

We want to thank the community for the passionate response we’ve received for the ROG Ally. Your support has been both immense and invaluable, so we’ve been hard at work to improve a number of things. After confirmation from internal testing, under certain thermal stress conditions the SD card reader may malfunction.

To alleviate the issue, we will be releasing an update that further fine-tunes the default and minimum fan speeds on the device to improve reliability while keeping fan noise in check, as we know this is a concern for many of you.

If you are currently experiencing issues with your SD card reader, please contact (US) or contact customer service for your region to RMA your unit, which we will inspect for any issues and repair.

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