Owners of CableMod’s 12VHPWR 90 and 180 degree, V1.0 and V1.1, angled adapters, need to stop using them immediately per a statement from the manufacturer. Reports regarding melted adapters have been piling up for months and CableMod has now escalated its process to include a voluntary recall. As CableMod issues its voluntary safety recall owners are requested to not only contact the company but also immediately stop using the adapters. Owners should power down their systems, allow adequate time for the adapter to cool down, and then remove them.
As CableMod issues its safety recall, the company, well known for its customer support and high-quality products, has said owners whose GPUs have been affected by using the adapters should contact them. It has additionally clarified that this issue, and recall only involves these particular adapters and not its other 12VHPWR cables.
Per CableMod:
“Dear Hardware Community:
It has come to our attention that certain CableMod 12VHPWR Angled Adapter V1.1s may be defective. We have since decided to discontinue sales of our angled adapters. We will be conducting a voluntary safety recall for all CableMod 12VHPWR 90 ̊ and 180 ̊Angled Adapters V1.0 and all CableMod 12VHPWR 90 ̊ and 180 ̊ Angled Adapters V1.1 because of the potential risk that the male connector could become loose, overheat, and melt into the GPU.
This recall will apply only to our angled adapters and will not affect our angled cables.
We will be sending out an official notice of, and full details for, our voluntary safety recall in the upcoming days. In the meantime, owners of the CableMod 12VHPWR V1.0 and V1.1 Angled Adapters should STOP USING THEM IMMEDIATELY. Please do not touch the adapters while your system is running. Power down your system and wait until the adapter has had adequate time to cool down before handling.
Please reach out to our customer service if your GPU has been affected by a failed V1.0 or V1.1 angled adapter and we’ll help you out. https://cablemod.com/support/
We apologize for inconveniencing our loyal customers. We hope that you will let us make it up to you in the future.
Your friends at CableMod“