Counter-Strike Drops Support for DirectX 9, 32-Bit Windows, and macOS

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Image: Valve

Valve has announced that it doesn’t care Counter-Strike players on older hardware anymore, having published a new support document today that explains how its controversial new sequel will exclusively support 64-bit Windows and Linux going forward. Support for older hardware, including DirectX 9, 32-bit operating systems, and even macOS, is being discontinued, as they “represented less than one percent of active CS:GO players.” Legacy CS:GO, a frozen build of the previous Counter-Strike game that retains support for older hardware, will continue to be available through Counter-Strike 2’s beta options, while refunds will be provided to affected, eligible players until December 1, 2023.

Legacy CS:GO Version FAQ

I can’t run CS2 because I run DirectX 9 or a 32-bit version of Windows. Am I eligible for a Prime Status Upgrade refund?

DirectX 9 and/or 32-bit Windows users are eligible for a Prime Status Upgrade refund if their purchase was made on Steam between the announcement of the Counter-Strike 2 Limited Test (March 22, 2023) and the launch of Counter-Strike 2 (September 27, 2023).

CD keys, gifts, and accounts with bans are not eligible for a refund.

I can’t run CS2 because I play on a Mac. Am I eligible for a Prime Status Upgrade refund?

macOS users are eligible for a refund if most of their CS:GO playtime was on macOS and they played CS:GO on a Mac between the announcement of the Counter-Strike 2 Limited Test (March 22, 2023) and the launch of Counter-Strike 2 (September 27, 2023), regardless of when they purchased their Prime Status Upgrade.

CD keys, gifts, and accounts with bans are not eligible for a refund.

How long do I have to claim my refund?

We will be offering refunds until December 1, 2023.

What is the legacy version of CS:GO?

The legacy version of CS:GO is a frozen build of CS:GO. It has all of the features of CS:GO except for official matchmaking.

What will happen after the end of support for the legacy version of CS:GO?

After January 1, 2024 the game will still be available, but certain functionality that relies on compatibility with the Game Coordinator (e.g., access to inventory) may degrade and/or fail.

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Discussion (1 reply)

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Zarathustra
Zarathustra 👍 1

32bit and DX9 were overdue.

Heck, Steam doesn't even support 32bit clients anymore, and hasn't for some time.

Microsoft dropped 32 bit support with the 2004 release of Windows 10.

There is literally no supported platform left to run a 32bit game on.

Tsing Mui
News poster at The FPS Review.

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