Apple Launches Self Service Repair Program, Allowing iPhone Owners to Fix Their Devices

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Image: Apple

iPhone owners who are more technically inclined have officially been given the green light to fix their own devices. Apple launched its Self Service Repair program today, which includes a new online store that will offer individual parts alongside other essentials such as tools and manuals. The iPhone 12 and iPhone 13 will be the first devices to benefit from the program.

From Apple:

The initial phase of the program will focus on the most commonly serviced modules, such as the iPhone display, battery, and camera. The ability for additional repairs will be available later next year. […]

To ensure a customer can safely perform a repair, it’s important they first review the Repair Manual. Then a customer will place an order for the Apple genuine parts and tools using the Apple Self Service Repair Online Store. Following the repair, customers who return their used part for recycling will receive credit toward their purchase.

“Creating greater access to Apple genuine parts gives our customers even more choice if a repair is needed,” said Jeff Williams, Apple’s chief operating officer. “In the past three years, Apple has nearly doubled the number of service locations with access to Apple genuine parts, tools, and training, and now we’re providing an option for those who wish to complete their own repairs.”

Source: Apple

Tsing Mui
News poster at The FPS Review.

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