PS Plus Users Who Subscribed at a Discount Must Pay It Back to Upgrade to PS Plus Extra or Premium, according to Sony Support Emails

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PlayStation gamers who missed out on purchasing and stacking PS Plus subscriptions at a discount price ahead of the service’s revamp in order to secure their new benefits for months or years to come may have a lot less to regret now. An email from PlayStation’s Hong Kong support team that was shared on ResetEra today suggests that Sony wasn’t happy with the loop hole and is going so far as to force PS Plus users who took advantage of the deal to pay the discounts back before being able to upgrade to the new Extra and Premium tiers, which offer a range of perks that include hundreds of downloadable PS4 and PS5 games and time-limited game trials. These subscriptions cost $14.99 and $17.99 per month for U.S. residents, respectively. “Existing PlayStation Now members will transition to PlayStation Plus Premium, with no increase to their current subscription fees at launch,” Sony noted in its guide to the all-new PS Plus.

“Thank you for contacting PlayStation Support and checking the price of your PlayStation Plus membership subscription.

“Since you purchased PlayStation Plus at a discounted price at the time of membership, there are two PlayStation Plus memberships that cannot enjoy other discounts:

“1) PlayStation Plus membership bought with a discount.
“2) PlayStation Plus membership redeemed with redemption code.

“Therefore, if you need to upgrade to Level 2 or 3 Premium membership, you will need to make up the difference between the previous discounted price and the normal price.

“For example, a PlayStation Plus membership is HK$308 for one year and the discounted price is HK$187.6. The difference is $120.4, divided by the number of months remaining.

“Please rest assured that the system will automatically calculate the difference that needs to be repaid if you need to upgrade. Of course, you can also upgrade or downgrade your membership according to your preference.

“If you do not upgrade, your current PlayStation Plus membership will not be affected. Please be assured that game offers, free monthly game subscriptions and access to 100G of online storage will remain unchanged.”

Source: ResetEra (via VGC)

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