Sony Backtracks on Its Helldivers 2 PSN Account Linking Requirement Following Backlash from Players

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Image: Arrowhead Game Studios

Players can sigh in relief as Sony backtracks on its recently announced Helldivers 2 PlayStation account linking requirement. Sony announced on May 2 that it would begin requiring new players to link their Steam accounts to a PlayStation account as of today and allowing current players another month to do the same. An update was going to be rolled out to enforce this which has now been tabled.

Per Sony (via Steam):

“Attention Helldivers,

Due to technical issues at the launch of HELLDIVERS™ 2, we allowed the linking requirements for Steam accounts to a PlayStation Network account to be temporarily optional. That grace period will now expire. See details below in this post.

Account linking plays a critical role in protecting our players and upholding the values of safety and security provided on PlayStation and PlayStation Studios games. This is our main way to protect players from griefing and abuse by enabling the banning of players that engage in that type of behaviour. It also allows those players that have been banned the right to appeal.

As such, as of May 6th, all new HELLDIVERS 2 players on Steam will be required to connect their Steam account to a PlayStation Network account. Current players on Steam will start to see the mandatory login from May 30th and will be required to have linked a Steam and PlayStation Network account by June 4th. PlayStation Network accounts are free and easy to set up using this link
https://www.playstation.com/support/account/create-account-for-psn/

We understand that while this may be an inconvenience to some of you, this step will help us to continue to build a community that you are all proud to be a part of.

Many thanks for your continued support of HELLDIVERS 2!

Sony Interactive Entertainment”

Claims of fraud

The above announcement instantly created an uproar within the Helldivers 2 community who were quick to respond with a massive amount of negative reviews on Steam, which thanks to the PC release, had become Sony’s 7th highest-grossing published game in history. Additionally, there have been some players in European countries to whom Sony does not offer PSN access who spoke up about being unable to comply with the new rule and requested refunds. One such user’s experience was posted on Steam and then shared, along with others, on Reddit.

Image: Valve (via Reddit)

Sony PSN Network support page

Things only get sketchier from here because Sony has reportedly been caught quietly changing its support page regarding its PSN account linking requirements. As reported by DSOG, Sony had originally said in 2022 that PC players would not be required to log into the PlayStation Network. However, screenshots from then and now show a change that states that some games may require users to sign into a PSN account.

Sony backtracks

So following all of these events, which have transpired in a relatively short amount of time, Sony has posted a statement as it backtracks on the new requirement. There is still no acknowledgment of the countries that PSN does not support nor the above changes on its support page but at least for now, Helldivers 2 players needn’t worry about the forced account linking.

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Discussion (9 replies)

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Grimlakin
Grimlakin 👍 2

Yea that was an about face that shouldn't have ever happened. None of the other PSN games that have ported to PC have required it. Hopefully never will.

MadMummy76
MadMummy76

Apparently Ghost of Tsutsima will also require it for multiplayer, but maybe they'll think twice now.

Meanwhile sony fans are seething over the reversal for some reason.

Peter_Brosdahl
Peter_Brosdahl

"MadMummy76, post: 85118, member: 1298" wrote:

Meanwhile sony fans are seething over the reversal for some reason.


I admit I hadn't thought of that happening but in retrospect, I think I get it. I mean, if they have to and PC users don't it would be a slap in the face for anyone who bought it on console. Yep, a bit of a mess for Sony. It sounds like Sony may only be doing this for multiplayer stuff though but it's still too early to know for sure.

Denpepe
Denpepe 👍 2

"Peter_Brosdahl, post: 85124, member: 87" wrote:

I admit I hadn't thought of that happening but in retrospect, I think I get it. I mean, if they have to and PC users don't it would be a slap in the face for anyone who bought it on console. Yep, a bit of a mess for Sony. It sounds like Sony may only be doing this for multiplayer stuff though but it's still too early to know for sure.


Don't you always need a PSN account on PS for multiplayer?

Brian_B
Brian_B 👍 1

"Denpepe, post: 85126, member: 284" wrote:

Don't you always need a PSN account on PS for multiplayer?


Yeah, this. I thought you needed a PSN account just to turn the damn thing on.

I don't really get all the outrage over this, in either direction. I mean, yeah, it sucks a little bit if you didn't already have an account because it takes you 3 minutes to make one, but so long as they aren't making you go through another launcher and logging in every time - it doesn't cost any money and it's just a one-time thing. Sure, it's data collection, but they already do that inside the game to a high degree, so it isn't like you are eliminating it or anything.

Peter_Brosdahl
Peter_Brosdahl

Totally agree.

Brent_Justice
Brent_Justice 👍 2

"MadMummy76, post: 85118, member: 1298" wrote:

Apparently Ghost of Tsutsima will also require it for multiplayer, but maybe they'll think twice now.



Meanwhile sony fans are seething over the reversal for some reason.

For Multiplayer it will, but for single player it won't.

Zarathustra
Zarathustra

So, I wasn't going to play this game one way or another, so my opinion is mostly moot (I don't do third person games, or co-op games) but I am glad the community pushback worked.

If this had been a title I was interested in, I would just have jolly rogered it before ever creating an account with any developer/publisher.

I feel fully justified in doing so. I believe in paying the developers for their work, but only if they are ethical in their development. If they try to pull forced online account-sign-in or forcing a launcher/store on me I don't want then I become almost determined to screw them over as much as I can.

MadMummy76
MadMummy76

"Brent_Justice, post: 85131, member: 3" wrote:

For Multiplayer it will, but for single player it won't.


Does anybody actually read posts on this forum anymore? I say it will require it for multiplayer. Replies: yeah but only for multiplayer. What is going on is everybody in on a practical joke against me where they ignore what I write and then lambast me for sg. that was already in the OP?

Peter Brosdahl
As a child of the 70’s I was part of the many who became enthralled by the video arcade invasion of the 1980’s. Saving money from various odd jobs I purchased my first computer from a friend of my dad, a used Atari 400, around 1982. Eventually it would end up being a lifelong passion of upgrading and modifying equipment that, of course, led into a career in IT support.

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