Hulu has begun notifying customers of a key change in its subscriber agreement that forbids users from sharing their passwords, Variety has learned. It’s unclear how Hulu is monitoring this, but the streamer has warned that it may limit, or even cancel, the accounts of people who ignore the new terms.
Hulu warns:
- “Unless otherwise permitted by your Service Tier, you may not share your subscription outside of your household.”
- “We may, in our sole discretion, analyze the use of your account to determine compliance with this Agreement.”
- “If we determine, in our sole discretion, that you have violated this Agreement, we may limit or terminate access to the Service and/or take any other steps as permitted by this Agreement.”
When the terms go into effect:
- For new subscribers: effective as of January 25
- For prior and existing subscribers: March 14
Current Hulu plans include:
- Add-supported: $7.99/month (or $79.99/year)
- Ad-free: $17.99/month
Current Hulu +Live TV plans include:
- Hulu (With Ads) + Live TV, Disney+ (With Ads) and ESPN+ (With Ads): $76.99/month
- Hulu (No Ads) + Live TV, Disney+ (No Ads) and ESPN+ (With Ads): $89.99/month
- Hulu (With Ads) + Live TV, Disney+ (No Ads) and ESPN+ (With Ads): $81.99/month
- Live TV Only: $75.99/month
Variety added:
In another change to Hulu’s subscriber agreement, the service updated portions of its dispute-resolution policies, including terms related to choice of law and “updates to the arbitration agreement to be more specific about the procedures for resolving any disputes relating to your subscription and our services.” Hulu said customers have the choice to opt out of resolving disputes through arbitration.