GOG is notifying its users via email about a forthcoming migration of various online services over to a new system run by its parent company. Users are being told that they needn’t do anything and that their account info, including login credentials and passwords, will be transferred to the new system which is set to go online as of March 5. Online features such as Cross Progression and My Rewards, along with CDPR forums are among the things that will be getting migrated over to the new system, and users who are logged online into their games will remain logged in after the change. Those who do not want to have their data moved over can opt out of the transfer.
Per CD PROJEKT RED:
“What does this change?
Starting March 5th, 2024, online features and services including Cross Progression and My Rewards for CD PROJEKT RED games, as well as websites such as CD PROJEKT RED Forums will be available through a new CD PROJEKT RED-operated account system.
Do I need to take any action?
No, a new CD PROJEKT RED account will be created for you automatically based on your GOG Account information: user ID, username and email address. This will allow you to continue using features provided by CD PROJEKT RED with no interruption. No action is required on your end.
How can I log in after the migration?
Your new account will use the same email address as your GOG Account. If you’re already logged into any of our games, you will stay logged in when the account change takes place.
What happens to my personal data?
Upon migration, CD PROJEKT S.A. will become a data controller of your personal data connected with CD PROJEKT RED account. Transfer of data will be based on a legitimate interest in ensuring continuity of CD PROJEKT RED online services. For more information see updated CD PROJEKT S.A. Privacy Policy available here.
How does this affect my current GOG account?
Your GOG account and all your GOG purchases remain unaffected. The GOG.com website and the GOG Galaxy app will continue to use the GOG account system. Your GOG account will be separate from your CD PROJEKT RED account.
Can I opt out?
If you do not wish to have a CD PROJEKT RED account created for you, you may opt out of the account creation process by clicking this link. After the account system migration, you will be able to delete your account with the same link.
If you choose to opt out, please note that on March 5th, 2024 you will lose access to Cross Progression, My Rewards, and RED Forums, and all connected data will be permanently deleted.
You can create a new CD PROJEKT RED account at any time.
If you have any questions or need further assistance, please visit our support page.
Warm Regards,
GOG and CD PROJEKT RED Teams”
Coincidentally, while GOG is notifying users about the new migration, its services are currently experiencing temporary technical issues. GOG has said that its technicians are currently working on a fix.
Per GOG (via BLOG page):
“We are currently experiencing issues across our online services. Our Team is working on a fix.
While your downloaded files are in no way affected and can be launched directly via their executable files, you may encounter issues when accessing services listed below:
- The GOG Store and services living under the GOG.COM domain
- GOG GALAXY services that rely on network connection, including:
- Achievements and progress tracking in GOG GALAXY
- Cloudsaves synchronization in GOG GALAXY
- Seeing games you own, in GOG GALAXY
- Downloading games from GOG.COM and GOG GALAXY
We apologize for the inconvenience, thank you for your patience.”