GOG Is Notifying Users about the Migration of CD PROJEKT RED Online Services to a New System Effective on March 5

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Image: GOG

GOG is notifying its users via email about a forthcoming migration of various online services over to a new system run by its parent company. Users are being told that they needn’t do anything and that their account info, including login credentials and passwords, will be transferred to the new system which is set to go online as of March 5. Online features such as Cross Progression and My Rewards, along with CDPR forums are among the things that will be getting migrated over to the new system, and users who are logged online into their games will remain logged in after the change. Those who do not want to have their data moved over can opt out of the transfer.

Per CD PROJEKT RED:

What does this change?
Starting March 5th, 2024, online features and services including Cross Progression and My Rewards for CD PROJEKT RED games, as well as websites such as CD PROJEKT RED Forums will be available through a new CD PROJEKT RED-operated account system.

Do I need to take any action?
No, a new CD PROJEKT RED account will be created for you automatically based on your GOG Account information: user ID, username and email address. This will allow you to continue using features provided by CD PROJEKT RED with no interruption. No action is required on your end.

How can I log in after the migration?
Your new account will use the same email address as your GOG Account. If you’re already logged into any of our games, you will stay logged in when the account change takes place.

What happens to my personal data?
Upon migration, CD PROJEKT S.A. will become a data controller of your personal data connected with CD PROJEKT RED account. Transfer of data will be based on a legitimate interest in ensuring continuity of CD PROJEKT RED online services. For more information see updated CD PROJEKT S.A. Privacy Policy available here.

How does this affect my current GOG account?
Your GOG account and all your GOG purchases remain unaffected. The GOG.com website and the GOG Galaxy app will continue to use the GOG account system. Your GOG account will be separate from your CD PROJEKT RED account.

Can I opt out?
If you do not wish to have a CD PROJEKT RED account created for you, you may opt out of the account creation process by clicking this link. After the account system migration, you will be able to delete your account with the same link.

If you choose to opt out, please note that on March 5th, 2024 you will lose access to Cross Progression, My Rewards, and RED Forums, and all connected data will be permanently deleted.

You can create a new CD PROJEKT RED account at any time.

If you have any questions or need further assistance, please visit our support page.

Warm Regards,
GOG and CD PROJEKT RED Teams”

Coincidentally, while GOG is notifying users about the new migration, its services are currently experiencing temporary technical issues. GOG has said that its technicians are currently working on a fix.

Per GOG (via BLOG page):

We are currently experiencing issues across our online services. Our Team is working on a fix.

While your downloaded files are in no way affected and can be launched directly via their executable files, you may encounter issues when accessing services listed below:

  • The GOG Store and services living under the GOG.COM domain
  • GOG GALAXY services that rely on network connection, including:
    • Achievements and progress tracking in GOG GALAXY
    • Cloudsaves synchronization in GOG GALAXY
    • Seeing games you own, in GOG GALAXY
  • Downloading games from GOG.COM and GOG GALAXY

We apologize for the inconvenience, thank you for your patience.”

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Discussion (10 replies)

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Ditchinit 👍 2

If memory serves correctly, they've done this in the past as well, so it isn't new. As a long-time GoG user, I vaguely recall being migrated from the original service I signed up for to CD Project Red. This seems like yet another reorganization and hand off.

That said, I always keep up-to-date local copies of my entire library's game installation files for the eventuality that GoG (or whomever ultimately ends up holding the service bag) closes shop. It isn't a matter of "if" but "when".

DrezKill

I got the email from GOG and was wondering what it was all about. Why do I need a separate CDPR account on top of my CDPB (aka GOG) account? I'm thinking of opting out, so they don't automatically make me an account I don't need and don't want.

D

"DrezKill, post: 82111, member: 230" wrote:

I got the email from GOG and was wondering what it was all about. Why do I need a separate CDPR account on top of my CDPB (aka GOG) account? I'm thinking of opting out, so they don't automatically make me an account I don't need and don't want.

My understanding is that it should stay the same account and it will just be managed on the back end by another entity - unless I've missed something. If you opt out and give up your account, you'll lose everything in your online library; you'll of course keep the files you've already downloaded.

I can't claim to speak for them. I read the email, too. And again, unless I missed something big, I wasn't terribly worried about their plan.

DrezKill
DrezKill 👍 1

"Ditchinit, post: 82114, member: 4253" wrote:

If you opt out and give up your account, you'll lose everything in your online library; you'll of course keep the files you've already downloaded.


From the email:

"How does this affect my current GOG account?
Your GOG account and all your GOG purchases remain unaffected. The GOG.com website and the GOG Galaxy app will continue to use the GOG account system. Your GOG account will be separate from your CD PROJEKT RED account.

Can I opt out?
If you do not wish to have a CD PROJEKT RED account created for you, you may opt out of the account creation process by clicking this link. After the account system migration, you will be able to delete your account with the same link.

If you choose to opt out, please note that on March 5th, 2024 you will lose access to Cross Progression, My Rewards, and RED Forums, and all connected data will be permanently deleted."

So yeah, the CDPR account is separate, and apparently has no bearing on my GOG account. So it will just be an extra, useless account I don't need.

D
Ditchinit 👍 2

"DrezKill, post: 82117, member: 230" wrote:

If you choose to opt out, please note that on March 5th, 2024 you will lose access to Cross Progression, My Rewards, and RED Forums, and all connected data will be permanently deleted."

Thanks for the clarification. I must have glossed over that in my reading.

Yeah, I have no clue what those are unless they're the opt-in "features" from when you accept their freebie game giveaways (with marketing strings attached) or related to their Galaxy app.

Are the RED forums separate from the GoG forums? Since I don't play either the Witcher games or their Cyberpunk game, are these forums somehow related to those games? I rarely ever use the GoG forums because they're clunky as all get out; they're functional in a utilitarian sense, but not much more than that.

First and foremost for me, GoG is a digital storefront; it's where I buy games. I rarely need to discuss how or what I play with others, and when I do, there are better alternative outlets available.

If you choose to opt out, post back and let me know how that affected your GoG library or user experience, if at all. I may follow your lead because I probably don't use these "features" anyway. ?

MadMummy76

IDK what are they doing but GOG Galaxy has been acting up all weekend. Throwing errors. Wasn't even able to log in for a while.

Peter_Brosdahl
Peter_Brosdahl 👍 1

Yeah, when I was looking on GOG for info about this story there was a post there about some technical difficulties they were going through. I put it at the end of this story for reference.

Peter_Brosdahl
Peter_Brosdahl 👍 3

@DrezKill , @Ditchinit

Not going to lie. I read and reread that email about a dozen times and I'm still not sure about what all it's implying. Outside of buying and downloading my games, and updates, I don't use GOG much so I'm not really sure what else they're trying to express. I figure that for now, I'll roll with it since I don't keep any payment info there and anything else regarding me is easily found via google so no big loss there.

DrezKill
DrezKill 👍 1

"Peter_Brosdahl, post: 82143, member: 87" wrote:

I read and reread that email about a dozen times and I'm still not sure about what all it's implying. Outside of buying and downloading my games, and updates, I don't use GOG much so I'm not really sure what else they're trying to express.


Yeah man, same here.

Zarathustra
Zarathustra 👍 2

"DrezKill, post: 82111, member: 230" wrote:

I got the email from GOG and was wondering what it was all about. Why do I need a separate CDPR account on top of my CDPB (aka GOG) account? I'm thinking of opting out, so they don't automatically make me an account I don't need and don't want.

IMHO there should be laws preventing single player games from requiring any launcher/client or account at all.

Peter Brosdahl
As a child of the 70’s I was part of the many who became enthralled by the video arcade invasion of the 1980’s. Saving money from various odd jobs I purchased my first computer from a friend of my dad, a used Atari 400, around 1982. Eventually it would end up being a lifelong passion of upgrading and modifying equipment that, of course, led into a career in IT support.

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